Trivo Ride Privacy Policy

Triveni Chemicals · Last updated 31 October 2026

Who we are

Trivo Ride (Android package com.trivenichemicals.trivoride) is the employee travel and trip tracking app of Triveni Chemicals, for its own drivers and staff. Accounts are created by Triveni Chemicals; the app has no public sign-up.

What we collect

• Account details: your name, email, department, roles and the login token.
• Location while a trip is live: position, accuracy, speed, heading and time, and your phone's battery level. This includes the background, when Trivo Ride is closed or not in use.
• Checkpoint notes you type.
• A push notification token and the phone platform, so the server can tell Trivo Ride about trip changes.

When location is collected

Only while one of your trips is live: from when it starts (by you, or by itself at its planned time) until it is completed, cancelled or paused. During that time Triveni Chemicals' server asks your phone for its location about every 90 seconds; the phone then takes one reading and sends it, also when Trivo Ride is closed or not in use. A reading is also sent when you start or complete a trip, add a checkpoint or tap Send now. No location is collected when no trip is live. Before asking for location, the app shows a notice that explains this, and you can decline.

Why

To record the route and distance of each trip, show its live position to Triveni Chemicals, update its delivery status, and start planned trips on time. It is not used for ads or sold.

Who it is shared with

Your data is sent over an encrypted connection (HTTPS) only to Triveni Chemicals' server (tms.chemicalbull.com). Push notifications, including the server's requests for your location, go through Google Firebase Cloud Messaging, which receives the push token and the trip number, never your location. Trip maps are drawn with map images from OpenStreetMap and Esri, which see your phone's internet address and the map area shown, not your trips. Nothing is shared with anyone else.

How long it is kept

Trip records are kept as long as Triveni Chemicals needs them for its delivery and accounting records. Locations waiting for the internet are kept on the phone only until they are sent.

Your choices

You can refuse or remove location access in your phone's settings at any time; trips are then not recorded. Logging out signs you out and removes your login from the phone.

Deleting your data

To see or delete your account and trip data, email info@trivenichemical.com.

Contact

Triveni Chemicals, India · info@trivenichemical.com